Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed and pending orders have been canceled.
Why is this happening? We have taken this measure because all sellers are expected to adhere to the Seller Code of Conduct when listing products on Amazon. As your seller account needs to be suspended or terminated promptly to ensure cybersecurity, or to respond to infringements committed by fraudulent or other illegal means, or acts that are clearly against public policy, by this notice we suspend or terminate your seller account. For more information, please review Amazon’s policy regarding the Seller Code of Conduct (https://sellercentral.amazon.eg/gp/help/external/1801).
We discovered information that indicates your Amazon seller account has engaged in deceptive, fraudulent, or illegal activity. Information available to us indicates that this account has misused Amazon’s services by issuing refunds or disbursements without sufficient justification. This conduct violates the Amazon Services Business Solutions Agreement (https://sellercentral.amazon.com/gp/help/external/G1791). As a result, we have closed your Amazon seller account to prevent harm to our customers, other selling partners, and our store.
Has your account been deactivated in error? If you believe there has been an error, please submit an explanation from the email that you used to register your Amazon account. Your explanation should include the following information: — Evidence or examples that demonstrate your account complies with the Amazon Code of Conduct and Amazon Services Business Solutions Agreement.
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